Planning arrangements for your loved one
Cemeteries are meaningful places — peaceful, natural settings where memories live on and families can stay connected. Whether you’re choosing a place for ashes or a burial, our beautiful grounds offer space to reflect, honour, and return to.
Whether you already have a plot with us or are just beginning to explore your options, please know that you are in caring and capable hands. Our compassionate team is here to guide and support you through every step of the process, at whatever pace feels right for you.
What to do first
Planning a funeral can feel overwhelming, especially when so much is happening at once. To make things a little easier, we’ve outlined the key steps below to help guide you through the process.
Please note this refers to burials and ashes interment information can be found on our Cremation Memorial Options page.
Support during this difficult time
Grief is a profoundly personal and often overwhelming experience that affects each individual differently. Whether you are mourning the loss of a loved one, a relationship, a job, or even a way of life, grief manifests in many ways—emotionally, physically, and mentally. It is not a linear process, nor does it follow a set timeline. Instead, it ebbs and flows, sometimes catching you off guard and other times settling into the background as you move forward.
The Many Faces of Grief
Grief is not a single emotion but a complex combination of feelings, including sadness, anger, guilt, confusion, and even relief in some cases. It can also bring about physical symptoms such as fatigue, headaches, or changes in appetite and sleep patterns. While the five stages of grief—denial, anger, bargaining, depression, and acceptance—offer a framework for understanding the process, not everyone experiences them in the same order, and some may revisit certain stages multiple times.
The Importance of Acknowledging Your Feelings
One of the most crucial aspects of coping with grief is allowing yourself to feel and process your emotions without judgment. Society often places expectations on how and when we should "move on," but healing is not about forgetting or suppressing your pain—it’s about learning to carry it in a way that allows you to continue living with meaning and purpose.
Seeking Support: You Are Not Alone
Grief can be isolating, but you do not have to navigate it alone. Connecting with others—whether through friends, family, support groups, or professional counseling—can provide comfort and reassurance. Talking about your loss with someone who understands or simply having a space to express your emotions can make a significant difference.
Healing at Your Own Pace
Healing from grief does not mean "getting over it"—it means learning to integrate the loss into your life in a way that allows you to move forward while still honoring the memory of what was lost. Some find solace in creative expression, such as writing or art, while others turn to spiritual practices, exercise, or volunteer work as a means of healing. There is no right or wrong way to grieve, only what works best for you.
A Reminder: Seeking Help Is a Sign of Strength
Reaching out for help does not mean you are weak—it means you recognize the importance of self-care and healing. Whether you are just beginning your grief journey or have been carrying the weight of loss for some time, know that support is available whenever you need it. We have attached links to local support who may be able to help you through this time.
If you find yourself needing additional support, there are many organizations and resources dedicated to helping individuals cope with loss. Whether through therapy, online communities, or helplines, there are trusted support partners available to provide guidance, care, and a listening ear when you need it most.
You are not alone. Your grief matters. And with time, compassion, and the right support, you can find your way through it.
What happens after the funeral
Following the funeral, we remain your cemetery contact for all needs.
Planning lasting memorialisation
Creating a lasting memorial is an important step in honouring your loved one. All headstones and granite work at our cemeteries must be completed by qualified Stonemasons to ensure the highest standards of safety and craftsmanship. If you are choosing a bronze plaque, our team can design this with you including layout, emblems, and inscription details and the installation. We also offer refurbishment options should your existing memorial require care over time.
Understanding tenure periods
Each burial or cremation site is issued with a set tenure period which differ depending on the site. Over time, any person may extend the tenure on a site in 5-year increments, bringing it back up to a full active 50 years for lawn and cremation sites, or 99 years for vaults. As the expiry date approaches, we will contact the Interment Right Holder — and any nominated contacts — to guide you through the renewal process. To ensure you receive these important reminders, please keep your contact details up to date with us. If you believe your site may be close to expiry, or may have already expired, we encourage you to proceed with a renewal as soon as possible.
Visiting and remembering
We warmly welcome you to visit our cemeteries at any time to spend quiet moments with your loved ones. Our grounds are open to pedestrians 24 hours a day. We encourage all visitors to treat the parks with care and respect, ensuring they remain comforting places for every family. Children and pets are very welcome — we simply ask that dogs remain on a lead and that owners clean up after them to help keep the grounds pleasant for everyone. Whether you come often or only occasionally, our parks are here for you, providing a gentle and respectful environment to honour those you hold close.
Explore our cemeteries
Have a look at our individual cemeteries.
Frequently asked questions
We understand that planning a memorial or making cemetery arrangements can raise many questions. Our Frequently Asked Questions section provides clear, helpful information to guide you through the process.
Still have a questions?
We're here to support you
Whether you need immediate guidance or simply want to understand your options, our team is ready to assist you.